Healthcare Facility Inspection of the VA Wilmington Healthcare System in Delaware

Report Information

Issue Date
Report Number
25-00257-149
VISN
4
State
Delaware
Maryland
New Jersey
Pennsylvania
District
VA Office
Veterans Health Administration (VHA)
Report Author
Office of Healthcare Inspections
Report Type
Healthcare Facility Inspection
Report Topic
Patient Care Services Operations
Patient Safety
Major Management Challenges
Healthcare Services
Recommendations
1
Questioned Costs
$0
Better Use of Funds
$0
Congressionally Mandated
No

Summary

Summary

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Wilmington Healthcare System in Delaware. 

This evaluation focused on five key domains:
     •    Culture
     •    Environment of care
     •    Patient safety
     •    Primary care
     •    Veteran-centered safety net

The OIG made one recommendation for VA to correct an identified issue in one domain:
   1. Patient safety
     •    Service-level workflows for the communication of test results

Open Recommendation Image, SquareOpenClosed and Implemented Recommendation Image, CheckmarkClosed-ImplementedNot Implemented Recommendation Image, X character'Closed-Not Implemented
No. 1
Open Recommendation Image, Square
to Veterans Health Administration (VHA)

The Chief of Staff ensures facility leaders develop workflows for all services to identify team members’ roles in the process for communicating test results.