All Reports

Date Issued
|
Report Number
23-00674-153
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Topics:  Care Coordination

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No. 1
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to Veterans Health Administration (VHA)

The Under Secretary for Health considers the need for a national policy establishing the inclusion of social determinants of health/health-related social needs into discharge assessment and planning.

No. 2
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to Veterans Health Administration (VHA)

The Under Secretary for Health considers the implementation of a standardized electronic health record template, such as the Assessing Circumstances and Offering Resources for Needs tool, that includes the assessment of social determinants of health/health-related social needs of hospitalized patients.

No. 3
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to Veterans Health Administration (VHA)

The Under Secretary for Health evaluates barriers to assessing social determinants of health/health-related social needs when patients are discharged from VA medical centers.

No. 4
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to Veterans Health Administration (VHA)

The Under Secretary for Health promotes the use of health equity tools across VA medical centers

No. 5
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to Veterans Health Administration (VHA)

The Under Secretary for Health promotes the establishment of partnerships of VA medical centers with community resources to address social determinants of health/health-related social needs.

Date Issued
|
Report Number
23-00102-150
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Topics:  Patient Safety
Related Media: Facility Photo

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No. 1
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to Veterans Health Administration (VHA)

The Associate Director ensures staff maintain a safe environment by keeping walls in good repair.

No. 2
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to Veterans Health Administration (VHA)

The Associate Director ensures staff check over-the-door alarms in the inpatient mental health unit according to the manufacturer’s guidelines.

No. 3
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to Veterans Health Administration (VHA)

The Associate Director ensures staff document VA police response times for panic alarm testing in the inpatient mental health unit.

Date Issued
|
Report Number
23-00119-156
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Topics:  Mental Health ● Patient Safety ● Suicide Prevention
Related Media: Facility Photo

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No. 1
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to Veterans Health Administration (VHA)

The Medical Center Director ensures leaders conduct institutional disclosures for all applicable sentinel events.

No. 2
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to Veterans Health Administration (VHA)

The Medical Center Director ensures staff complete environment of care inspections in patient and non-patient care areas at the required frequency.

No. 3
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to Veterans Health Administration (VHA)

The Medical Center Director ensures staff cover electrical receptacles in the Inpatient Mental Health Unit common area with metal plates.

No. 4
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to Veterans Health Administration (VHA)

The Medical Center Director ensures providers complete the Comprehensive Suicide Risk Evaluation following a patient’s positive suicide risk screen.

No. 5
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to Veterans Health Administration (VHA)

The Medical Center Director ensures clinical staff notify the suicide prevention team when patients report suicidal behaviors during Comprehensive Suicide Risk Evaluations.

Date Issued
|
Report Number
23-00104-134
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Topics:  Medical Staff Privileging Credentialing ● Patient Safety
Related Media: Facility Photo

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No. 1
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to Veterans Health Administration (VHA)

The Chief of Staff ensures supervisors communicate the Peer Review Committee’s recommendations for all Level 3 peer reviews to providers and ensure they implement the improvement actions.

No. 2
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to Veterans Health Administration (VHA)

The Chief of Staff ensures the Medical Executive Council documents its review of licensed independent practitioners’ professional practice evaluations and recommend privileges based on the results.

No. 3
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to Veterans Health Administration (VHA)

The Executive Director ensures staff store reusable medical equipment in temperature- and humidity-controlled storage locations.

No. 4
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to Veterans Health Administration (VHA)

The Associate Director ensures staff keep storage rooms and areas used by patients clean and safe.

No. 5
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to Veterans Health Administration (VHA)

The Chief of Staff limits medication access to approved staff members.

No. 6
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to Veterans Health Administration (VHA)

The Associate Director ensures all toilet rooms within proximity to areas where pelvic examinations are performed, and all women’s, unisex, and family public restrooms have feminine hygiene products available at no cost.

Date Issued
|
Report Number
23-00540-146
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Topics:  Appointment Scheduling and Wait Times ● Care Coordination ● Community Care ● Women’s Health

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No. 1
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to Veterans Health Administration (VHA)

The Under Secretary for Health, in conjunction with the National Oncology Program and Veterans Integrated Service Network directors, ensure facility leaders and staff are aware of the services offered to veterans diagnosed with breast cancer through the Women’s Oncology System of Excellence.

No. 2
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to Veterans Health Administration (VHA)

The Under Secretary for Health and National Oncology Program staff offer a range of services for patients diagnosed with breast cancer, including rehabilitative services, through the Women’s Oncology System of Excellence.

No. 3
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to Veterans Health Administration (VHA)

The Under Secretary for Health, Veterans Integrated Service Network directors, and facility leaders ensure staff enter data into the local cancer registry database in a timely manner.

Date Issued
|
Report Number
23-00107-135
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Topics:  Medical Staff Privileging Credentialing ● Mental Health ● Suicide Prevention
Related Media: Facility Photo

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No. 1
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to Veterans Health Administration (VHA)

The Chief of Staff ensures service chiefs incorporate service-specific criteria in professional practice evaluations.

No. 2
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to Veterans Health Administration (VHA)

The Chief of Staff ensures providers complete the Comprehensive Suicide Risk Evaluation on the same day as a patient’s positive suicide risk screen in ambulatory care settings.

Date Issued
|
Report Number
23-00098-151
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Topics:  Medical Staff Privileging Credentialing ● Patient Safety
Related Media: Facility Photo

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No. 1
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to Veterans Health Administration (VHA)

The Executive Director ensures the Chief of Staff conducts institutional disclosures for applicable sentinel events.

No. 2
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to Veterans Health Administration (VHA)

The Chief of Staff ensures service chiefs document Focused Professional Practice Evaluation results in licensed independent practitioners’ profiles.

Date Issued
|
Report Number
23-01602-147
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Topics:  Appointment Scheduling and Wait Times ● Care Coordination ● Community Care ● Staffing

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No. 1
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to Veterans Health Administration (VHA)

The VA Loma Linda Healthcare System Director confirms that a mechanism is in place to monitor primary care patient aligned care team staffing and panel sizes at the non-VHA-operated clinics to ensure staff are available to care for enrolled patients.

No. 2
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to Veterans Health Administration (VHA)

The VA Loma Linda Healthcare System Director directs a review be done of VA Loma Linda Healthcare System adherence to Veterans Health Administration metrics for the processing and scheduling of community care consults and, if not met, determines the reasons for noncompliance, creates an action plan to address deficiencies, and monitors for compliance.

No. 3
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to Veterans Health Administration (VHA)

The VA Loma Linda Healthcare System Director conducts an assessment of the community- based outpatient clinic steering committee to ensure consistent oversight of quality of care and staffing levels for all of the VA Loma Linda Healthcare System’s VA outpatient clinics.

Date Issued
|
Report Number
23-00108-149
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Topics:  Medical Staff Privileging Credentialing ● Mental Health ● Patient Safety ● Suicide Prevention
Related Media: Facility Photo

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No. 1
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to Veterans Health Administration (VHA)

The Chief of Staff ensures service chiefs document professional practice evaluation results in practitioners’ profiles, and the Medical Executive Committee reviews service chiefs’ recommendations along with clinical competence information when making privileging recommendations to the Director.

No. 2
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to Veterans Health Administration (VHA)

The Associate Director ensures staff keep patient care areas safe and clean.

No. 3
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to Veterans Health Administration (VHA)

The Director ensures staff regularly test panic alarms in the mental health inpatient unit and document VA police response times.

No. 4
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to Veterans Health Administration (VHA)

The Director ensures staff maintain a safe environment in the mental health inpatient unit.

No. 5
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to Veterans Health Administration (VHA)

The Director ensures staff maintain a safe environment in the Emergency Department for mental health patients.

No. 6
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to Veterans Health Administration (VHA)

The Chief of Staff ensures designated staff complete the Comprehensive Suicide Risk Evaluation the same calendar day, when logistically feasible and clinically appropriate, for all ambulatory care patients with a positive suicide risk screen.

Date Issued
|
Report Number
22-03941-144
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Topics:  Mental Health ● Suicide Prevention

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No. 1
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to Veterans Health Administration (VHA)

The District Director monitors compliance with leaders’ completion of morbidity and mortality reviews for client deaths by suicide, including timeliness, as required.

No. 2
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to Veterans Health Administration (VHA)

The District Director identifies reasons for noncompliance with timely documentation requirements of high-risk client contacts and outcomes in the electronic record and High Risk Suicide Flag SharePoint site, ensures requirements are met, and monitors compliance.

No. 3
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to Veterans Health Administration (VHA)

The Readjustment Counseling Service Chief Officer ensures the High Risk Suicide Flag SharePoint site functions as intended and includes accurate data.

No. 4
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to Veterans Health Administration (VHA)

The District Director and zone leaders identify reasons for noncompliance, ensure Readjustment Counseling Service policy confidentiality requirements are followed when collaborating care with the support VA medical facility for shared clients at high risk for suicide, and monitor compliance across all zone vet centers.

No. 5
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to Veterans Health Administration (VHA)

The District Director identifies reasons for noncompliance with consultation requirements for clients who are assessed at intermediate or high suicide risk level in either acute, chronic, or both categories; ensures consultation requirements are met; and monitors compliance.

No. 6
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to Veterans Health Administration (VHA)

The District Director identifies reasons for noncompliance; ensures clinical staff complete safety plans for clients who are assessed at intermediate or high suicide risk level in either acute, chronic, or both categories as required; and monitors compliance across all zone vet centers.

No. 7
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to Veterans Health Administration (VHA)

The District Director identifies reasons for noncompliance, ensures clients are provided a copy of their completed safety plan as required, and monitors compliance across all zone vet centers.

Date Issued
|
Report Number
22-03940-143
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Topics:  Mental Health ● Suicide Prevention

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

District leaders and the Ft. Lauderdale, Ft. Myers, Gainesville, Lakeland, Naples, and San Juan Vet Center Directors, collaborate with the support VA medical facility clinical liaison to determine the reasons for noncompliance, take action as indicated, and monitor to ensure compliance with staff participation on the mental health executive council.

No. 2
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to Veterans Health Administration (VHA)

District leaders and the Lakeland Vet Center Director, determine reasons for noncompliance with High Risk Suicide Flag SharePoint site requirements and the tracking of continuity of care for at-risk clients, take action to ensure requirements are met, and monitor compliance.

No. 3
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to Veterans Health Administration (VHA)

District leaders and the Lakeland Vet Center Director determine reasons for noncompliance and ensure assignment of a liaison.

No. 4
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to Veterans Health Administration (VHA)

District leaders and the Lakeland Vet Center Director determine reasons for noncompliance and ensure assignment of an external clinical consultant.

No. 5
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to Veterans Health Administration (VHA)

District leaders and the Ft. Lauderdale, Ft. Myers, Gainesville, Naples, and San Juan Vet Center Directors determine reasons for noncompliance, ensure a process is implemented for completing and tracking four hours of external clinical consultation per month, and monitor compliance.

No. 6
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to Veterans Health Administration (VHA)

District leaders and the Ft. Lauderdale, Gainesville, and Lakeland Vet Center Directors determine reasons for noncompliance with monthly active counseling records, ensure chart audits are completed as required, and monitor compliance.

No. 7
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to Veterans Health Administration (VHA)

District leaders and the Ft. Lauderdale, Ft. Myers, Gainesville, Lakeland, and San Juan Vet Center Directors determine reasons for noncompliance, develop processes to ensure all staff complete mandatory trainings, and monitor compliance.

No. 8
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to Veterans Health Administration (VHA)

District leaders and the Gainesville and Lakeland Vet Center Directors determine reasons for noncompliance and ensure outreach plans are completed.

No. 9
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to Veterans Health Administration (VHA)

District leaders and the Ft Lauderdale, Ft. Myers, Naples, and San Juan Vet Center Directors determine reasons for noncompliance and ensure outreach plans include all required strategic components.

No. 10
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to Veterans Health Administration (VHA)

District leaders and the Ft. Myers, Naples, and San Juan Vet Center Directors determine reasons for noncompliance, ensure outreach activities are tailored to the cultural demographics of the vet center’s veteran service area, and monitor compliance.

No. 11
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to Veterans Health Administration (VHA)

District leaders and the Gainesville Vet Center Director determine reasons for noncompliance, ensure completion of fire and/or safety inspections, and monitor compliance.

No. 12
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to Veterans Health Administration (VHA)

District leaders and the Gainesville Vet Center Director determine reasons for noncompliance, ensure the risk and vulnerability assessment is completed by VA police or local law enforcement, and monitor compliance.

No. 13
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to Veterans Health Administration (VHA)

District leaders and the Gainesville and Naples Vet Center Director determine reasons for noncompliance, ensure automated external defibrillators are serviced annually, and monitor compliance.

No. 14
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to Veterans Health Administration (VHA)

District leaders and the Ft. Lauderdale and Naples Vet Center Directors determine reasons for noncompliance, ensure fire extinguishers are inspected monthly, and monitor compliance.

No. 15
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to Veterans Health Administration (VHA)

District leaders and the Ft. Myers Vet Center Director determine reasons for noncompliance, ensure automated external defibrillators are inspected monthly, and monitor compliance.

No. 16
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

District leaders, and the Naples Vet Center Director, determine reasons for noncompliance and ensure evacuation plans are posted in a communal area.

No. 17
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to Veterans Health Administration (VHA)

District leaders and the Ft. Lauderdale, Ft. Myers, Lakeland, and Naples Vet Center Directors determine reasons for noncompliance, ensure completion of a current and comprehensive emergency and crisis plan, and monitor compliance.

Date Issued
|
Report Number
22-03939-142
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Topics:  Mental Health ● Suicide Prevention

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

District leaders and the Marietta, Bay County, and Savannah Vet Center Directors collaborate with the support VA medical facility clinical liaisons to determine the reasons for noncompliance, take action as indicated, and monitor to ensure compliance with staff participation on the mental health executive council.

No. 2
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to Veterans Health Administration (VHA)

District leaders and the Marietta and Charleston Vet Center Directors determine reasons for noncompliance, ensure a process is implemented for completing and tracking four hours of external clinical consultation per month, and monitor compliance.

No. 3
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to Veterans Health Administration (VHA)

District leaders and the Augusta, Johnson City, Marietta, Charleston, Bay County, and Savannah Vet Center Directors determine reasons for noncompliance, develop processes to ensure all staff complete mandatory trainings, and monitor compliance.

No. 4
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to Veterans Health Administration (VHA)

District leaders and the Charleston Vet Center Director determine reasons for noncompliance and ensure outreach plans are completed.

No. 5
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to Veterans Health Administration (VHA)

District leaders and the Augusta, Johnson City, Marietta, Bay County, and Savannah Vet Center Directors determine reasons for noncompliance and ensure outreach plans include all required strategic components.

No. 6
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to Veterans Health Administration (VHA)

District leaders and the Augusta, Johnson City, and Savanah Vet Center Directors determine reasons for noncompliance, ensure outreach activities are tailored to the cultural demographics of the vet center’s veteran service area, and monitor compliance.

No. 7
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

District leaders and the Augusta Vet Center Director determine reasons for noncompliance, ensure the risk and vulnerability assessment is completed by VA police or local law enforcement, and monitor compliance.

No. 8
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

District leaders and the Augusta Vet Center Director determine reasons for noncompliance, ensure fire extinguishers are serviced annually and monitor compliance.

No. 9
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

District leaders and the Augusta, Johnson City, Charleston, and Bay County Vet Center Directors determine reasons for noncompliance, ensure fire extinguishers are inspected monthly, and monitor compliance.

No. 10
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to Veterans Health Administration (VHA)

The District Director and zone leaders, in conjunction with the Augusta Vet Center Director, determine reasons for noncompliance and ensure vet center obtains an automated external defibrillator.

No. 11
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

District leaders and the Charleston Vet Center Director determine reasons for noncompliance, ensure automated external defibrillators are inspected monthly, and monitors compliance.

No. 12
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

District leaders and the Charleston and Bay County Vet Center Directors determine reasons for noncompliance, ensure completion of a current and comprehensive emergency and crisis plan, and monitor compliance.

No. 13
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

District leaders and the Charleston Vet Center Director determine reasons for noncompliance, and ensures ancillary staff have a desktop reference sheet to address mental health crisis situations.

Date Issued
|
Report Number
23-00118-157
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Topics:  Medical Staff Privileging Credentialing ● Mental Health ● Suicide Prevention
Related Media: Facility Photo

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No. 1
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to Veterans Health Administration (VHA)

The Veterans Integrated Service Network Director ensures the Veterans Integrated Service Network Chief Medical Officer oversees the hospital’s privileging process.

No. 2
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to Veterans Health Administration (VHA)

The Hospital Director ensures staff conduct environment of care inspections in non patient care areas at least once per fiscal year.

No. 3
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to Veterans Health Administration (VHA)

The Hospital Director ensures the suicide prevention team conducts a minimum of five outreach activities per month.

No. 4
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to Veterans Health Administration (VHA)

The Hospital Director ensures the suicide prevention coordinators report suicide related events monthly to mental health leaders and quality management staff.

No. 5
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to Veterans Health Administration (VHA)

The Hospital Director ensures providers complete the Comprehensive Suicide Risk Evaluation on the same day as a patient’s positive suicide risk screen in all ambulatory care settings.

Date Issued
|
Report Number
23-00103-138
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Topics:  Mental Health ● Patient Safety ● Suicide Prevention
Related Media: Facility Photo

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

The Chief of Staff ensures the Peer Review Committee recommends improvement actions for all peer reviews.

No. 2
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to Veterans Health Administration (VHA)

The Director ensures staff conduct environment of care inspections in patient care areas at least twice per fiscal year.

No. 3
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to Veterans Health Administration (VHA)

The Associate Director ensures staff maintain all medical equipment in accordance with manufacturers’ recommendations or use an alternative maintenance program that does not reduce the safety of the equipment.

No. 4
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to Veterans Health Administration (VHA)

The Chief of Staff ensures medications transported by the pneumatic tube system are only accessible by approved individuals.

No. 5
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to Veterans Health Administration (VHA)

The Associate Director ensures Environmental Management Services staff keep areas used by patients clean and orderly.

No. 6
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to Veterans Health Administration (VHA)

The Director ensures staff check over-the-door alarms in mental health inpatient units with corridor doors to patient sleeping rooms according to the manufacturer’s guidelines.

No. 7
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to Veterans Health Administration (VHA)

The Director ensures all entrances into mental health inpatient units have a sally port.

No. 8
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to Veterans Health Administration (VHA)

The Director ensures providers complete the Comprehensive Suicide Risk Evaluation the same day as a patient’s positive suicide risk screen in ambulatory care settings.

Date Issued
|
Report Number
23-00116-148
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Topics:  Mental Health ● Patient Safety ● Suicide Prevention
Related Media: Facility Photo

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No. 1
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to Veterans Health Administration (VHA)

The Medical Center Director ensures staff document VA police response times to panic alarm testing in the Inpatient Psychiatry Unit

No. 2
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to Veterans Health Administration (VHA)

The Medical Center Director ensures staff follow the manufacturer’s guidelines for checking over-the-door alarms for patient sleeping rooms in the Inpatient Psychiatry Unit.

No. 3
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to Veterans Health Administration (VHA)

The Medical Center Director ensures the Suicide Prevention Coordinator reports suicide-related events to mental health leaders and quality management staff at least monthly

No. 4
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to Veterans Health Administration (VHA)

The Medical Center Director ensures providers complete the Comprehensive Suicide Risk Evaluation following a patient’s positive suicide risk screen.

Date Issued
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Report Number
23-00024-133
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Topics:  Medical Staff Privileging Credentialing ● Patient Safety
Related Media: Facility Photo

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No. 1
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to Veterans Health Administration (VHA)

The Chief of Staff ensures service chiefs recommend continuation of current privileges based on Ongoing Professional Practice Evaluation activities

No. 2
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to Veterans Health Administration (VHA)

The Director ensures staff keep patient care areas safe and clean.

Date Issued
|
Report Number
23-00012-136
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Topics:  Medical Staff Privileging Credentialing ● Patient Safety
Related Media: Facility Photo

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No. 1
Open Recommendation Image, Square
to Veterans Health Administration (VHA)

The Chief of Staff ensures service chiefs recommend continued privileges based on Ongoing Professional Practice Evaluation activities

No. 2
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to Veterans Health Administration (VHA)

The Chief of Staff ensures the Executive Committee of the Medical Staff/Credentials Committee recommends continuation of licensed independent practitioners’ privileges based on Ongoing Professional Practice Evaluation results.

No. 3
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to Veterans Health Administration (VHA)

The Associate Director ensures staff check inventory in clean and sterile storerooms and remove expired or outdated items.

Date Issued
|
Report Number
23-00101-137
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Topics:  Mental Health ● Patient Safety ● Suicide Prevention
Related Media: Facility Photo

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

The Director ensures leaders conduct institutional disclosures for applicable sentinel events.

No. 2
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

The Director ensures staff complete a root cause analysis for all events assigned an actual or potential safety assessment code score of 3.

No. 3
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to Veterans Health Administration (VHA)

The Associate Director ensures staff keep patient areas clean and free from undue wear.

No. 4
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to Veterans Health Administration (VHA)

The Director ensures staff check over-the-door alarms on the mental health inpatient unit according to the manufacturer’s guidelines.

No. 5
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

The Director ensures providers complete the Comprehensive Suicide Risk Evaluation on the same day as a patient’s positive suicide risk screen in ambulatory care settings.

Date Issued
|
Report Number
22-04014-130
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Topics:  Mental Health ● Patient Safety ● Suicide Prevention
Related Media: Facility Photo

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No. 1
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

The Director ensures leaders conduct institutional disclosures for applicable sentinel events.

No. 2
Closed and Implemented Recommendation Image, Checkmark
to Veterans Health Administration (VHA)

The Director ensures staff complete a root cause analysis for all patient safety events assigned an actual or potential safety assessment code score of 3.

No. 3
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to Veterans Health Administration (VHA)

The Associate Director ensures Environmental Management Service staff keep areas used by patients clean and orderly.

No. 4
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to Veterans Health Administration (VHA)

The Associate Director ensures staff keep furnishings and walls in good repair.

No. 5
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to Veterans Health Administration (VHA)

The Associate Director ensures staff use solid bottom shelves in storage areas.

No. 6
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to Veterans Health Administration (VHA)

The Associate Director ensures staff inspect, test, and maintain medical equipment.

No. 7
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to Veterans Health Administration (VHA)

The Associate Director ensures staff document VA police response times for panic alarm testing in the mental health inpatient unit.

No. 8
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to Veterans Health Administration (VHA)

The Director ensures the Suicide Prevention Coordinator reports suicide-related events monthly to quality management staff.