Date Issued
|
Report Number
18-01278-13
No. 1
to Veterans Benefits Administration (VBA)
Closure Date: 5/8/2019
The OIG recommended the Under Secretary for Benefits direct Compensation Service and Office of Field Operations to develop and implement processes and procedures that ensure monitoring of Survivors’ and Dependents’ Educational Assistance electronic mailboxes and timely establishment of compensation adjustments.
No. 2
to Veterans Benefits Administration (VBA)
Closure Date: 8/19/2019
The OIG recommended the Under Secretary for Benefits direct Education Service to develop and implement an effective process to ensure receipt of Survivors’ and Dependents’ Educational Assistance benefit notifications by VA Regional Office staff.
No. 3
to Veterans Benefits Administration (VBA)
Closure Date: 8/19/2019
The OIG recommended the Under Secretary for Benefits ensure Compensation Service and Education Service develop electronic system functionality to identify cases with potential duplication of benefits when a dependent begins receiving Survivors’ and Dependents’ Educational Assistance payments.
No. 4
to Veterans Benefits Administration (VBA)
Closure Date: 8/19/2019
The OIG recommended the Under Secretary for Benefits ensure the National Work Queue and Compensation Service assign cases with compensation adjustments to remove the school child allowance as soon as the cases are ready for processing.
No. 5
to Veterans Benefits Administration (VBA)
Closure Date: 10/8/2019
The OIG recommended the Under Secretary for Benefits ensure Office of Field Operations takes prompt action to adjust benefits for cases in the OIG sample in which payment duplications had not been identified.
Total Monetary Impact of All Recommendations
Open: $ 0.00
Closed: $ 22,500,000.00