Date Issued
|
Report Number
10-03166-75
Open
Closed-Implemented
Closed-Not ImplementedNo. 1
to Veterans Benefits Administration (VBA)
Closure Date: 5/30/2019
We recommended the Under Secretary for Benefits identify and request the staffing resources needed to meet Veterans Benefits Administration’s processing goals and conduct de novo reviews on all appeals.
No. 2
to Veterans Benefits Administration (VBA)
Closure Date: 2/22/2021
We recommended the Under Secretary for Benefits revise productivity standards for decision review officers assigned to appeal processing to limit credit to actions that progress the appeal such as Notices of Disagreement, issuance of Statements/Supplemental Statements of the Case, conducting requested hearings, and certification of appeals.
No. 3
to Veterans Benefits Administration (VBA)
Closure Date: 4/4/2018
We recommended the Under Secretary for Benefits implement criteria requiring appeals staff to initiate a review or development for Notices of Disagreement and certified appeals within 60 days of receipt.
No. 4
to Veterans Benefits Administration (VBA)
Closure Date: 3/22/2018
We recommended the Under Secretary for Benefits revise current policy to require de novo reviews on all appeals.
No. 5
to Veterans Benefits Administration (VBA)
Closure Date: 5/14/2013
We recommended the Under Secretary for Benefits develop and implement a plan to provide adequate oversight to ensure staff record Notices of Disagreement into the Veterans Appeals Control and Locator System.
No. 6
to Veterans Benefits Administration (VBA)
Closure Date: 5/30/2012
We recommended the Under Secretary for Benefits establish a mechanism to ensure VA Regional Offices¿ staff take appropriate action to complete the appeal and provide a decision on the 145 appeals that were not processed.