Date Issued
|
Report Number
12-01487-08
No. 1
to Veterans Health Administration (VHA)
Closure Date: 2/25/2013
We recommended that the Facility Director strengthen local policies by including all VHA required elements regarding procedures for contacting patients to schedule appointments.
No. 2
to Veterans Health Administration (VHA)
Closure Date: 2/25/2013
We recommended that the Facility Director strengthen processes for clinic scheduling and consult tracking and monitor timeliness of outpatient scheduling processes for adherence with Veterans Health Administration timeliness requirements.