Recommendations
2055
| ID | Report Number | Report Title | Type | |
|---|---|---|---|---|
| 09-03850-99 | Audit of the Veterans Service Network | Audit | ||
1 We recommend the Assistant Secretary, Office of Information and Technology, update the Integrated Master Schedule to reflect project interdependencies and incorporate work breakdown structures of VA’s other Information Technology initiatives that will rely on Veterans Service Network resources.
2 We recommend the Assistant Secretary, Office of Information and Technology, update the capital planning, budgeting, and program management documents to clearly communicate the current disposition and future plans for the Benefits Delivery Network legacy system.
3 We recommend the Assistant Secretary, Office of Information and Technology, define the level of effort and apply the resources required to complete data migration for all entitlement programs and decommission the Benefits Delivery Network legacy system.
4 We recommend the Assistant Secretary, Office of Information and Technology, address longstanding accounting functionality defects to ensure that benefit payments are accurately recorded within the Veterans Service Network.
5 We recommend the Assistant Secretary, Office of Information and Technology, prioritize resources to put the Veterans Service Network on track toward meeting the established completion schedule and program goals within anticipated cost parameters.
6 We recommend the Assistant Secretary, Office of Information and Technology, implement controls to stabilize the functionality requirements process and enforce software “code freeze” during the Veterans Service Network software development process.
7 We recommend the Under Secretary for Benefits implement controls to stabilize the functionality requirements process and enforce software “code freeze” during the Veterans Service Network software development process.
8 We recommend the Assistant Secretary, Office of Information and Technology, implement full testing of all supplemental software releases and emergency software changes to identify and remediate functionality defects before Veterans Service Network applications are installed for production.
9 We recommend the Assistant Secretary, Office of Information and Technology, implement controls to ensure that software transmittal processes provide accurate and up-to-date system documentation and software installation packages for pre-production testing.
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| 08-02679-134 | Audit of VA's Management of Information Technology Capital Investments | Audit | ||
1 We recommend that the Acting Assistant Secretary for Information and Technology establish management controls that ensure future Exhibit 300s are submitted in accordance with OMB requirements.
Closure Date:
2 We recommend that the Acting Assistant Secretary for Information and Technology develop a comprehensive written plan with measurable goals, objectives, milestones, and responsibilities.
Closure Date:
3 We recommend that the Acting Assistant Secretary for Information and Technology establish a dedicated team to implement OI&T's comprehensive written plan.
Closure Date:
4 We recommend that the Acting Assistant Secretary for Information and Technology clearly define the roles of the IT governance boards responsible for providing oversight and management of VA IT.
Closure Date:
5 We recommend that the Acting Assistant Secretary for Information and Technology establish the criteria IT governance boards will use to select, review, and assess IT capital investments.
Closure Date:
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| 06-02238-163 | Review of Issues Related to the Loss of VA Information Involving the Identity of Millions of Veterans | Administrative Investigation | ||
1 Take whatever administrative action deemed appropriate concerning the individuals involved in the appropriate and untimely handling of the notification of stolen VA data.
Closure Date:
2 Establish one clear, concise VA policy on safeguarding protected information when stored or not stored in VA automated systems, ensure policy is readily available, and employees held accountable.
Closure Date:
3 Modify the mandatory Cyber Security and Privacy Awareness training to identify and provide a link to all applicable laws and VA policy.
Closure Date:
4 We recommend that the Secretary ensure that all position descriptions are evaluated and have proper sensitivity level designations, that there is consistency nationwide for positions that are similar in nature or have similar access to VA protected information and automated systems, and that all required background checks are completed in a timely manner.
Closure Date:
5 Establish VA-wide policy for contracts for services that requires access to protected information, ensures contractor personnel held to same standards, and information is safeguarded.
Closure Date:
6 Establish VA policy and procedures that provide clear, consistent criteria for reporting, investigating, and tracking incidents of loss, theft, or potential disclosure of protected information.
Closure Date:
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| 04-00018-155 | Audit of the Veterans Health Administration's Acquisition of Medical Transcription Services | Audit | ||
1 The OIG recommends the CO seek a reduction of $10,842,681.30 to the proposed contract amounts by negotiating the recommended amounts identified in table 1.
Closure Date:
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| 03-00391-138 | Healthcare Inspection, Veterans Health Administration's Community Residential Care Program | Hotline Healthcare Inspection | ||
18 We recommended the Assistant Secretary for Information and Technology review system boundaries, recovery priorities, system components, and system interdependencies and implement appropriate mechanisms to ensure that established system recovery objectives can be measured and met. (This is a modified repeat recommendation from prior years.)
Closure Date:
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14917