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REPORT:   Hotline Healthcare Inspection
A Patient’s Suicide Following Veterans Crisis Line Mismanagement and Deficient Follow-Up Actions by the Veterans Crisis Line and Audie L. Murphy Memorial Veterans Hospital in San Antonio, Texas
September 14, 2023
… Follow us at @VetAffairsOIG. PRIVACY NOTICE In addition to general privacy laws that govern release of medical … in San Antonio, Texas Executive Summary The VA Office of Inspector General (OIG) conducted a healthcare inspection to … inspection notification. JOHN D. DAIGH, JR., M.D. Assistant Inspector General for Healthcare Inspections A Patient’s …
RECOMMENDATION
The Veterans Crisis Line Director conducts a review of the interactions between the Director, Quality and Training, and staff in preparation and during the Office of Inspector General healthcare inspection, educates staff on the importance of fully cooperating, responding in an open and transparent manner, and avoiding any appearance of coordination between employees, and take actions as warranted.
Status: 
Closed-Implemented
September 14, 2023
… Training, and staff in preparation and during the Office of Inspector General healthcare inspection, educates staff on the … Training, and staff in preparation and during the Office of Inspector General healthcare inspection, educates staff on …
REPORT:   Management Advisory Memo
Inconsistent Disability Benefits Questionnaires May Lead to Inaccurate Mental Competency Determinations
September 13, 2023
… Follow us at @VetAffairsOIG. PRIVACY NOTICE In addition to general privacy laws that govern release of medical … information in this report. QUALITY STANDARDS The Office of Inspector General (OIG) has released this management … conducted this review in accordance with the Council of the Inspectors General on Integrity and Efficiency’s Quality …
REPORT:   Review
VHA Faces Challenges Implementing the Appeals Modernization Act
September 7, 2023
… reimbursement of non-VA emergency care. The VA Office of Inspector General (OIG) previously reported on difficulties with the … processing under the AMA.4 In 2019, the VA Office of Inspector General (OIG) reported that VHA’s Office of …
REPORT:   Management Advisory Memo
Opportunities Exist to Improve the Accuracy of Veterans' Emergency Housing Assistance and Permanent Housing Placement Data
September 6, 2023
… Follow us at @VetAffairsOIG. PRIVACY NOTICE In addition to general privacy laws that govern release of medical … information in this report. QUALITY STANDARDS The Office of Inspector General (OIG) has released this management … conducted this review in accordance with the Council of the Inspectors General on Integrity and Efficiency’s Quality …