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REPORT: Review

Appointment Management During the COVID-19 Pandemic

September 1, 2020

… some of them to virtual appointments. The VA Office of Inspector General (OIG) assessed VHA’s appointment management … 1-800-488-8244 The mission of the Office of Inspector General is to serve veterans and the public by …

REPORT: Hotline Healthcare Inspection

Alleged Deficiencies in the Management of Staff Exposure to a Patient with COVID-19 at the VA Portland Health Care System in Oregon

August 27, 2020

… in Oregon August 27, 2020 20-02240-248 The VA Office of Inspector General (OIG) conducted a healthcare inspection to determine … Care System in Oregon Executive Summary The VA Office of Inspector General (OIG) conducted a healthcare inspection in …

REPORT: Comprehensive Healthcare Inspection Program

Comprehensive Healthcare Inspection of the Captain James A. Lovell Federal Health Care Center in North Chicago, Illinois

August 27, 2020

… Illinois August 27, 2020 20-00064-238 This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program … 1-800-488-8244 The mission of the Office of Inspector General is to serve veterans and the public by …

REPORT: Comprehensive Healthcare Inspection Program

Comprehensive Healthcare Inspection of the Clement J. Zablocki VA Medical Center in Milwaukee, Wisconsin

August 26, 2020

… Wisconsin August 26, 2020 20-00075-225 This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program … 1-800-488-8244 The mission of the Office of Inspector General is to serve veterans and the public by …

REPORT: Comprehensive Healthcare Inspection Program

Comprehensive Healthcare Inspection of the Edward Hines, Jr. VA Hospital in Hines, Illinois

August 25, 2020

… Hines, Illinois August 25, 2020 20-00069-222 This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program … 1-800-488-8244 The mission of the Office of Inspector General is to serve veterans and the public by …

REPORT: Administrative Investigation

Alleged Conflict of Interest by a VA Medical Center Chief of Staff

August 20, 2020

… of Staff August 20, 2020 18-03275-240 The VA Office of Inspector General (OIG) investigated allegations that the chief of … 1-800-488-8244 The mission of the Office of Inspector General is to serve veterans and the public by …

REPORT: Hotline Healthcare Inspection

Inadequate Inpatient Psychiatry Staffing and Noncompliance with Inpatient Mental Health Levels of Care at the VA Central Western Massachusetts Healthcare System in Leeds

August 20, 2020

… in Leeds August 20, 2020 19-09669-236 The VA Office of Inspector General (OIG) conducted an inspection to evaluate a … 1-800-488-8244 The mission of the Office of Inspector General is to serve veterans and the public by …

REPORT: Comprehensive Healthcare Inspection Program

Comprehensive Healthcare Inspection of Veterans Integrated Service Network 15: VA Heartland Network in Kansas City, Missouri

August 19, 2020

… City, Missouri August 19, 2020 19-06848-209 This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program … 1-800-488-8244 The mission of the Office of Inspector General is to serve veterans and the public by …

REPORT: Review

Site Visit Program Can Do More to Improve Nationwide Claims Processing

August 18, 2020

… for disability compensation benefits. The VA Office of Inspector General (OIG) examined whether program operations staff … 1-800-488-8244 The mission of the Office of Inspector General is to serve veterans and the public by …

REPORT: Comprehensive Healthcare Inspection Program

Comprehensive Healthcare Inspection of the Robert J. Dole VA Medical Center in Wichita, Kansas

August 18, 2020

… Wichita, Kansas August 18, 2020 19-06872-199 This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program … 1-800-488-8244 The mission of the Office of Inspector General is to serve veterans and the public by …