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Weak Governance Threatens the Viability of a Major Construction Project at the Palo Alto VA Medical Center in California

Report Information

Issue Date
Report Number
23-03189-148
VISN
21
State
California
District
VA Office
Acquisitions, Logistics, and Construction (OALC)
Office of the Secretary (SVA)
Report Author
Office of Audits and Evaluations
Report Type
Review
Report Topic
Maintenance and Construction
Major Management Challenges
Healthcare Services
Stewardship of Taxpayer Dollars
Recommendations
4
Questioned Costs
$716,600,000
Better Use of Funds
$907,811,962
Congressionally Mandated
No

Summary

Summary

In its fiscal year (FY) 2009 budget request, VA identified the need for the Palo Alto major construction project to improve seismic safety at the Palo Alto Health Care System. The planned construction project would also provide ambulatory and polytrauma care. Over the next 15 years, the project’s cost and timeline increased. The OIG conducted this review to evaluate the significant events that led to cost increases, schedule slippages, and scope changes for the major construction project.

The OIG found VA has still not achieved two of its three critical project objectives and is more than 21 years behind its original schedule. As of February 2025, about $458.8 million had been spent on the project. Furthermore, because VA did not provide adequate justification for a significant scope increase proposed in the FY 2012 budget, the OIG questioned the expenditure of about $716.6 million. To proceed with the project, VA will need a total of about $1.6 billion.

Cost increases and delays occurred because VA did not have adequate formal procedures for governing major construction projects from 2009 to 2017. The OIG could not obtain evidence that the Palo Alto project was ever added to the Acquisition Program Management Framework, as required. VA must consider whether it is worth continuing the project or canceling efforts to complete it. Should VA be unable to justify the business need to continue funding the project, the OIG determined taxpayers could save about $907.8 million.

The OIG made four recommendations to the VA Secretary including ensuring the project is brought into the Acquisition Program Management Framework and ensuring a decision is made about the project’s future. VA concurred with the OIG’s recommendations.
 

Open Recommendation Image, SquareOpenClosed and Implemented Recommendation Image, CheckmarkClosed-ImplementedNot Implemented Recommendation Image, X character'Closed-Not Implemented
No. 1
Open Recommendation Image, Square
to Acquisitions, Logistics, and Construction (OALC),Office of the Secretary (SVA)

Ensure the Palo Alto major construction project (project number 640-424) is brought into the Acquisition Program Management Framework.

No. 2
Open Recommendation Image, Square
to Acquisitions, Logistics, and Construction (OALC),Office of the Secretary (SVA)

Ensure the activities and artifacts required during the verify phase of the Acquisition Program Management Framework are completed for the Palo Alto major construction project (project number 640-424)—including a business case with cost, schedule, and performance goals approved by the Secretary.

No. 3
Open Recommendation Image, Square
to Acquisitions, Logistics, and Construction (OALC),Office of the Secretary (SVA)

Ensure a decision event to verify the need of the acquisition is conducted for the Palo Alto major construction project (project number 640-424) and a determination is made to terminate or continue this project based on VA’s strategic needs and the VA Palo Alto Health Care System’s clinical needs.

No. 4
Closed and Implemented Recommendation Image, Checkmark
to Acquisitions, Logistics, and Construction (OALC),Office of the Secretary (SVA)
Closure Date: 9/10/2025

Ensure VA’s FY 2025 Agency Capital Plan is revised to show the Palo Alto major construction project’s current total estimated cost and the progress the project has made toward meeting its critical objectives.

Total Monetary Impact of All Recommendations
Open: $ 1,624,411,962.00
Closed: $ 0.00