Healthcare Facility Inspection of the VA Western Colorado Healthcare System in Grand Junction
Report Information
Summary
This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Western Colorado Healthcare System in Grand Junction.
This evaluation focused on five key content domains:
• Culture
• Environment of care
• Patient safety
• Primary care
• Veteran-centered safety net
The OIG issued eight recommendations for improvement in two domains:
1. Environment of care
• Toxic exposure screenings
• Fire extinguisher inspections
• Preventive maintenance inspections
• Wheelchair disinfection, ceiling vent dust removal, and wall repair
• Equipment and supply access and storage
• Video monitoring
• Veterans Integrated Service Network oversight of the environment of care program
2. Patient Safety
• Patient test result notification process



The OIG recommends executive leaders evaluate the toxic exposure screening process and develop a sustainable action plan to ensure staff complete secondary screenings.
The OIG recommends executive leaders ensure facility staff conduct all required monthly and annual fire extinguisher inspections, document the completion date and results, and report compliance rates to the Comprehensive Environment of Care Committee.
The OIG recommends executive leaders ensure facility staff complete preventive maintenance inspections for all medical equipment.
The OIG recommends executive leaders ensure facility staff develop and implement processes to properly disinfect wheelchairs, remove dust from ceiling vents, and repair walls.
The OIG recommends executive leaders ensure facility staff keep clean and dirty equipment and supplies separated in storage areas and ensure staff can access medical equipment when needed.
The OIG recommends executive leaders ensure facility staff use video monitors for patient safety purposes only and limit them to staff directly involved in the patient’s care.
The OIG recommends Veterans Integrated Service Network leaders ensure facility executive leaders provide effective oversight of the environment of care program.
The OIG recommends executive leaders ensure quality management staff implement a system-wide process to monitor the effectiveness of patient notification of all urgent, noncritical test results.