Healthcare Facility Inspection of the VA Gulf Coast Healthcare System in Biloxi, Mississippi

Report Information

Issue Date
Report Number
25-00205-26
VISN
16
State
Alabama
Florida
Mississippi
District
VA Office
Veterans Health Administration (VHA)
Report Author
Office of Healthcare Inspections
Report Type
Healthcare Facility Inspection
Report Topic
Patient Care Services Operations
Patient Safety
Supplies and Equipment
Major Management Challenges
Healthcare Services
Recommendations
4
Questioned Costs
$0
Better Use of Funds
$0
Congressionally Mandated
No

Summary

Summary

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Gulf Coast Healthcare System in Biloxi, Mississippi. 

This evaluation focused on five key content domains:
     •    Culture
     •    Environment of care
     •    Patient safety
     •    Primary care
     •    Veteran-centered safety net

The OIG issued four recommendations for VA to correct identified deficiencies in two domains:
   1.    Environment of care
     •    Food storage area cleanliness
     •    Expired supplies
     •    Feminine hygiene products
   2.    Patient safety
     •    Service-level workflows for the communication of test results

Open Recommendation Image, SquareOpenClosed and Implemented Recommendation Image, CheckmarkClosed-ImplementedNot Implemented Recommendation Image, X character'Closed-Not Implemented
No. 1
Open Recommendation Image, Square
to Veterans Health Administration (VHA)

The Associate Medical Center Director ensures Environmental Management Services and nutrition staff maintain clean patient food storage areas.

No. 2
Open Recommendation Image, Square
to Veterans Health Administration (VHA)

The Associate Medical Center Director ensures staff monitor storage areas and remove expired supplies.

No. 3
Open Recommendation Image, Square
to Veterans Health Administration (VHA)

The Associate Medical Center Director ensures Environmental Management Services staff make feminine hygiene products available in public women’s and unisex restrooms.

No. 4
Open Recommendation Image, Square
to Veterans Health Administration (VHA)

The Chief of Staff ensures staff establish written service-level workflows for the communication of test results.