Comprehensive Healthcare Inspection of the Corporal Michael J. Crescenz VA Medical Center in Philadelphia, Pennsylvania
Report Information
Summary
This Office of Inspector General Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the inpatient and outpatient care provided at the Corporal Michael J. Crescenz VA Medical Center and associated outpatient clinics in Pennsylvania and New Jersey. This evaluation focused on five key operational areas: • Leadership and organizational risks • Quality, safety, and value • Medical staff privileging • Environment of care • Mental health (emergency department and urgent care center suicide prevention initiatives) The OIG issued nine recommendations for improvement in three areas: 1. Quality, Safety, and Value • Root cause analysis for patient safety events with a safety assessment code score of 3 2. Medical Staff Privileging • Ongoing Professional Practice Evaluations o Service-specific criteria o Reprivileging based on data o Results reviewed and documented by Medical Executive Board when making reprivileging recommendations • Focused Professional Practice Evaluation results reported to the Medical Executive Board 3. Environment of Care • Inspections at the required frequency • Clean and safe environment • Safe environment in the inpatient mental health unit • Access to medication and supply rooms



The Director evaluates and determines any additional reasons for noncompliance and ensures staff complete an individual root cause analysis for all patient safety events assigned an actual or potential safety assessment code score of 3.
The Chief of Staff determines the reasons for noncompliance and ensures service chiefs incorporate service-specific criteria in the Ongoing Professional Practice Evaluations of licensed independent practitioners.
The Chief of Staff evaluates and determines additional reasons for noncompliance and ensures service chiefs recommend reprivileging based, in part, on Ongoing Professional Practice Evaluation data.
The Chief of Staff evaluates and determines any additional reasons for noncompliance and ensures service chiefs report Focused Professional Practice Evaluation results to the Medical Executive Board.
The Chief of Staff evaluates and determines any additional reasons for noncompliance and ensures the Medical Executive Board reviews Ongoing Professional Practice Evaluation results and documents its review when making reprivileging recommendations to the Director.
The Director determines the reasons for noncompliance and ensures staff conduct environment of care inspections at the required frequency.
The Director determines any additional reasons for noncompliance and ensures staff maintain a clean and safe environment.
The Director determines any additional reasons for noncompliance and ensures staff maintain a safe environment in the inpatient mental health unit.
The Associate Director for Patient/Nursing Services determines the reasons for noncompliance and ensures only authorized personnel have access to medication and supply rooms.