Combined Assessment Program Review of the VA Ann Arbor Healthcare System Ann Arbor, Michigan

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, we also provided fraud and integrity awareness briefings to 111 employees. This review focused on seven operational activities and one follow up. We identified the Wait Times Reduced Through System Redesign as an organizational strength. We made recommendations for improvements in the following seven activities and one follow up: Coordination of care. Environment of care. Follow up on Diabetes and Atypical Antipsychotic Medications. Medication Management. Magnetic Resonance Imaging Safety. Physician Credentialing and Privileging. QM Program.