Combined Assessment Program Review of the Overton Brooks VA Medical Center Shreveport, Louisiana

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, we also provided fraud and integrity awareness briefings to 170 employees. This review focused on seven operational activities. The medical center complied with selected standards in the medication management activity. We made recommendations for improvement in the following six activities: Coordination of care. Environment of care. Physician credentialing and privileging. QM. Reusable medical equipment. Suicide prevention safety plans.