Combined Assessment Program Review of the Iowa City VA Medical Center Iowa City, Iowa

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, we also provided fraud and integrity awareness briefings to 29 employees. This review focused on seven operational activities and one follow-up review area. The medical center complied with selected standards in the survey of healthcare experiences of patients review activity. We identified special programs provide therapeutic benefits as an organizational strength. We made recommendations for improvements in the following six activities and in the follow-up review area: QM program. Environment of care. Coordination of care. Medication management. Suicide prevention program. Emergency/urgent care operations. Follow-up on VA community nursing home program.