Combined Assessment Program Review of the G.V. (Sonny) Montgomery VA Medical Center Jackson, Mississippi

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, OIG provided crime awareness briefings to 307 employees. This review focused on eight operational activities. The facility complied with selected standards in the following three activities: (1) enteral nutrition safety, (2) medication management, and (3) physician credentialing and privileging. The facility’s reported accomplishments were a program to proactively track patient fluoroscopy exposure and a shortened preoperative testing protocol. OIG made recommendations for improvement in the following five activities: (1) management of workplace violence, (2) registered nurse competencies, (3) QM, (4) coordination of care, and (5) environment of care.