Combined Assessment Program Review of the Erie VA Medical Center Erie, Pennsylvania

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, we also provided onsite crime awareness briefings to 169 employees. This review focused on seven operational activities. The facility complied with selected standards in the following three activities: (1) medication management, (2) physician credentialing and privileging, and (3) suicide prevention safety plans. The facility’s reported accomplishments were related to system redesign and included leadership’s commitment to implementation and enrollment process improvements. We made recommendations for improvements in the following four activities: • QM • Reusable medical equipment • Environment of care • Coordination of care