Combined Assessment Program Review of the Cincinnati VA Medical Center Cincinnati, Ohio

The purpose of the review was to evaluate selected operations, focusing on patient care administration and quality management (QM). During the review, we provided fraud and integrity awareness training to 166 employees. The review covered seven operational activities. The medical center complied with selected standards in the following three activities: (1) coordination of care, (2) magnetic resonance imaging safety, and (3) physician credentialing and privileging. We identified the mobile health unit outreach initiative and the Post-Traumatic Stress Disorder and Anxiety Disorders Program Women’s Residential Rehabilitation Treatment Program as organizational strengths. We made recommendations for improvement in the following four activities: QM, environment of care, medication management, and contracted/agency registered nurses.