Comprehensive Healthcare Inspection of the Roseburg VA Health Care System in Oregon
Report Information
Summary
This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Roseburg VA Health Care System, which includes the Roseburg VA Medical Center and multiple outpatient clinics in Oregon. This evaluation focused on five key operational areas:
• Leadership and organizational risks
• Quality, safety, and value
• Medical staff privileging
• Environment of care
• Mental health (suicide prevention initiatives)
The OIG issued 11 recommendations for improvement in four areas:
1. Leadership and organizational risks
• Root cause analyses for sentinel events
2. Medical staff privileging
• Focused and Ongoing Professional Practice Evaluation completion
• Ongoing Professional Practice Evaluations
o Specialty-specific data
o Equivalent specialized training and similar privileges
• Executive committee review of professional practice evaluation results
• VISN oversight of privileging processes
3. Environment of care
• Panic and over-the-door alarm testing in the mental health inpatient unit
4. Mental health
• Comprehensive Suicide Risk Evaluation completion
• Reporting of suicide behaviors to suicide prevention team
• Suicide prevention outreach activities



The Executive Director ensures staff complete root cause analyses for sentinel events.
The Chief of Staff ensures service chiefs initiate Focused Professional Practice Evaluations for newly appointed licensed independent practitioners.
The Chief of Staff ensures service chiefs regularly complete Ongoing Professional Practice Evaluations for licensed independent practitioners.
The Chief of Staff ensures service chiefs consider specialty-specific data during licensed independent practitioners’ Ongoing Professional Practice Evaluations.
The Chief of Staff ensures practitioners with equivalent specialized training and similar privileges complete Ongoing Professional Practice Evaluations.
The Chief of Staff ensures the Healthcare Delivery Council or an appropriately identified executive committee of the medical staff reviews professional practice evaluation results.
The Veterans Integrated Service Network Chief Medical Officer oversees the healthcare system’s privileging processes.
The Executive Director ensures staff follow the manufacturer’s recommendations for testing over-the-door alarms for sleeping rooms in the Acute Psychiatric Unit.
The Executive Director ensures staff test panic alarms in the Acute Psychiatric Unit and document VA police response times.
The Chief of Staff ensures designated staff complete the Comprehensive Suicide Risk Evaluation the same calendar day, when logistically feasible and clinically appropriate, for all ambulatory care patients with a positive suicide risk screen.
The Chief of Staff ensures clinical staff notify the suicide prevention team when patients report suicidal behaviors during the Comprehensive Suicide Risk Evaluation.
The Chief of Staff ensures the suicide prevention coordinators conduct, track, and report a minimum of five suicide prevention outreach activities each month.